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  2. Delivery Issues

What should I doo if my delivery hasn't arrived as scheduled?

While we are usually able to deliver every package right on time, traffic and unforeseen situations might arise from time to time.

- If your package hasn't been delivered yet and it's a few minutes late, please be patient, it will most likely arrive shortly.

- If your package hasn't arrive and is more than 3 hours late, please reach out to our customer support on the phone, email or live chat on our website.